Terms of service

Overview

This website is operated by Mavricks. Throughout the site, the terms “we”, “us” and “our” refer to Mavricks.

Mavricks offers this website, including all information, products, services, and features available through this website, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available through hyperlinks on the website.

These Terms of Service apply to all users of the website, including browsers, customers, and purchasers.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the website or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms of Service, you should not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law or are using the website under the supervision of a parent or legal guardian.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using our website.

You must not transmit viruses, malware, or any other harmful or destructive code.

A breach of these Terms may result in the suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, abuse, misuse, payment issues, or violations of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, content, or services without our prior written permission.

3. Accuracy of Information

We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.

However, we do not guarantee that all information on the website will always be complete, accurate, or current.

Information provided on the website is for general purposes and should not be relied upon as the sole basis for making decisions without considering relevant product details, policies, and other available information.

We reserve the right to modify website content at any time.

4. Products and Services

Certain products or services may be available exclusively through our website.

We make reasonable efforts to display product images, colours, designs, and other details as accurately as possible. However, the appearance of colours and products may vary depending on your device, screen settings, lighting conditions, and other factors.

Minor variations in colour, appearance, placement, or presentation may occur and will not necessarily be considered defects.

We reserve the right to limit the sale of products or services to any person, geographic region, or jurisdiction where permitted by applicable law.

We may limit quantities available for purchase and may modify or discontinue products at any time.

All product descriptions and prices are subject to change without notice.

5. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices, offers, discounts, and promotions may be changed or withdrawn at any time without prior notice.

We accept payment through the payment methods displayed during checkout, which may include online payment options and Cash on Delivery where available.

Availability of specific payment methods may depend on the customer’s location, order value, or other factors.

Customers are responsible for providing complete and accurate payment and billing information.

6. Orders

We reserve the right to accept, reject, limit, or cancel any order where reasonably necessary.

An order confirmation does not necessarily constitute final acceptance of an order.

Orders may be cancelled in cases including suspected fraud, payment failure, incorrect pricing, product unavailability, delivery limitations, incorrect customer information, or other circumstances that prevent us from fulfilling the order.

If payment has already been received for an order cancelled by us, any applicable refund will be processed in accordance with our policies and applicable law.

7. Order Cancellations

Customers should submit cancellation requests as soon as possible after placing an order.

Once an order has been processed or prepared for shipment, it cannot be cancelled.

If a cancellation request is approved before processing begins, any applicable refund will be processed to the original payment method.

8. Shipping and Delivery

Shipping and delivery timelines displayed on our website are estimates and may vary depending on the delivery location, courier operations, public holidays, weather conditions, logistical issues, or circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Mavricks will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact information provided by the customer.

For further information, please refer to our Shipping Policy.

9. Returns, Refunds, and Replacements

Returns, refunds, replacements, exchanges, cancellations, and claims relating to damaged, defective, misprinted, or incorrect products are governed by our Refund & Replacement Policy.

Customers are encouraged to review the Refund & Replacement Policy before placing an order.

10. Cash on Delivery

Cash on Delivery may be available for eligible orders and locations.

Customers placing Cash on Delivery orders must provide accurate contact and delivery information.

We reserve the right to contact customers for order verification where necessary.

We may cancel or restrict Cash on Delivery orders in cases of suspected fraud, repeated refusal of deliveries, incorrect information, abuse of the Cash on Delivery facility, or other reasonable circumstances.

11. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information for all orders placed through our website.

You agree to promptly update your information where necessary so that we can complete transactions and contact you regarding your orders.

12. Third-Party Services

Certain services, features, payment facilities, delivery services, or website functionality may be provided by third-party service providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

We are not responsible for the actions, availability, or services of independent third parties except to the extent required under applicable law.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party websites.

Accessing third-party websites is at your own discretion, and you should review their applicable terms and privacy policies.

14. User Comments, Feedback, and Submissions

If you submit reviews, comments, suggestions, ideas, photographs, feedback, or other content to us, you confirm that you have the right to provide such content.

You must not submit content that is unlawful, abusive, defamatory, obscene, misleading, harmful, or that infringes the rights of another person.

We reserve the right to remove content that violates these Terms or applicable law.

15. Personal Information

The collection and use of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for more information about how personal information is collected, used, and handled.

16. Intellectual Property

Unless otherwise stated, the content available on this website, including the Mavricks name, branding, logos, graphics, designs, text, images, website content, and other materials, is owned by or licensed to Mavricks and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, commercially exploit, or use our intellectual property without prior written permission.

17. Prohibited Uses

You may not use the website or its content:

For any unlawful purpose;

To violate applicable laws or regulations;

To infringe intellectual property rights;

To submit false or misleading information;

To transmit viruses, malware, or harmful code;

To collect or track the personal information of others unlawfully;

To spam, phish, scrape, or interfere with the operation or security of the website; or

To engage in fraudulent, abusive, or malicious activity.

We reserve the right to restrict or terminate access to our services for violations of these prohibited uses.

18. Disclaimer of Warranties

We aim to provide a reliable website and shopping experience. However, we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

The website and services are provided on an “as available” basis, subject to applicable law.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Mavricks shall not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

20. Indemnification

You agree to indemnify and hold Mavricks harmless from claims, losses, liabilities, or expenses arising from your violation of these Terms, misuse of our website or services, or infringement of the rights of another person, to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law.

22. Termination

These Terms remain effective unless terminated by either you or Mavricks.

You may stop using our website and services at any time.

We may suspend or terminate access to our services if we reasonably believe that you have violated these Terms.

Obligations and liabilities incurred before termination shall survive termination where applicable.

23. Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund & Replacement Policy, Shipping Policy, and other policies displayed on our website, constitute the agreement between you and Mavricks regarding your use of the website and services.

24. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in India, subject to applicable consumer protection laws and other mandatory legal requirements.

25. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service by posting an updated version on our website.

Customers are encouraged to review these Terms periodically.

Continued use of the website after changes are published constitutes acceptance of the updated Terms, subject to applicable law.

26. Contact Information

Questions regarding these Terms of Service may be sent to:

Mavricks

Email: support@mavricks.in

Business Contact Number: +91 91674 99012